Your little Osaka guide, online. Luxcras Concierge (Beta)
Planning a trip to Osaka but not quite sure what to expect? Wish you had someone local to ask a few quick questions? We’re here in Osaka to help make your visit smoother and more enjoyable!
What We Offer
You can chat with us online about anything you’re curious about or want to try in Osaka. Depending on the request, we might also be able to offer in-person help within the city— like guiding you to a destination or helping you order at a restaurant.
We'll get back to you within two business days if your request is something we can support.
Languages Available
Japanese / English / Arabic
Support Hours
Weekdays from 10:00 AM to 5:00 PM (Japan time)
Cost
Totally free!
Before You Use the Service
We may not be able to respond to every request.
If we can help, someone from the Luxcras support team will contact you.
A Few Notes
- We can’t guarantee everything we tell you is 100% accurate.
- We can’t promise the perfect answer every time.
- We can't handle anything that involves payment (like making bookings for you).
- You need to subscribe to our email newsletter in order to use this service.
- We may terminate the service without prior notice.
Concierge Form
We want to help you discover the best of Osaka in a relaxed, friendly way. Whether it’s online or in-person, we’re here to support your Osaka adventure!
Feel free to reach out—we're excited to help you explore Osaka!