Most products are shipped within three business days following the order confirmation, based on the Japanese calendar. Some made-to-order items may require approximately ten business days. Please refer to the 'Handling Time' listed for each product for an estimate.

Delivery times vary depending on the destination; however, FedEx, DHL, and UPS generally take 2-5 days, while EMS takes 3-10 days.

Orders may be delivered via a signature-required service or non-signature (porch delivery) service, depending on the shipping provider and the value of the order.
Customers cannot select their preferred delivery method. Our team will determine the most appropriate delivery method based on the order’s size, value, and shipping destination.

Signature Requirement

For certain orders, especially those of high value, a signature will be required upon delivery. If this applies to your order, please ensure someone is available at the delivery address to sign for the package.
If no one is available to sign, the carrier may attempt re-delivery or leave a notice with further instructions.

Porch Delivery (Non-Signature)

If the delivery does not require a signature, the package may be left at your doorstep or another secure location at the delivery address. We are not responsible for packages once they are delivered, so please make sure the location is safe and secure.

Once shipped, we will upload a tracking number to your order and notify you at the email address provided during the order process. You can track your package via the following links:

FedEx: https://www.fedex.com/en-us/home.html
DHL: https://www.dhl.com/us-en/home.html
UPS: https://www.ups.com/track
EMS: https://www.post.japanpost.jp/int/service/epacket_en.html