Delivering Japan's Artisanal Excellence to the World!

Discover the refined beauty of Japanese products, honed by the unique culture and lifestyle of Japan. Embrace a new perspective by incorporating these treasures into your daily life.

History

Our journey began in 2008 when we established our system development company in Osaka. Our work in developing e-commerce platforms led us to initiate our own venture into cross-border e-commerce.

From the outset, our company's offerings were concentrated on products related to outdoor activities and sports. The favorable reception of these products by an international audience fueled our aspiration to acquaint the global market with Japan's exceptional yet undiscovered commodities. It is with great conviction that we aim to deliver products of superior quality that embody the essence of Japanese life and culture, hence the inception of this website.

Our MISSION

Crafted with meticulous attention to detail, our Japanese-made products exemplify quality and craftsmanship that enrich your daily life with radiance. We promise to deliver a lifestyle that is both bright and of the highest caliber.

Team Staff

Our team is dedicated to curating Japanese products of traditional craftsmanship, meticulously crafted to evoke the essence of Japan, ensuring that each day our customers experience is infused with joy and brightness.

We strive to serve as a bridge between the revered artistry of Japanese manufacturing and the global community, championing the timeless beauty of our country's heritage.

Origin of Shop Name

The name of our shop, "LUXCRAS," is a portmanteau derived from the combination of "LUX" and "CRAS." "LUX" is Latin for light, while "CRAS" means tomorrow in the same language. Therefore, we have named our shop with the intention of representing a "bright tomorrow." Additionally, when read in Japanese, "CRAS" can be phonetically interpreted as "くらす" (kurassu), which resonates with the English words for "living" or "life." Our hope is that through the use of our Japanese-made products, we can contribute to a brighter and more fulfilling tomorrow for our customers.

Customer Support  

We take great pride in our customer support. Please shop with confidence, assured of a delightful experience.

Since our inception, we have been providing products to our international customers through cross-border e-commerce. With over 15 years of experience, we prioritize customer satisfaction and offer dedicated support.

For any inquiries or concerns about our products or shipping, or if there are any uncertainties or worries, please do not hesitate to reach out to us at support@luxcras.com.

We maintain close communication with the companies and artisans who create our products, establishing a foundation of trust.

Please feel free to contact us about anything related to our products, no matter how minor it may seem."

Trusted by Global Customers on eBay

We have been active on eBay since January 2010, earning the trust of customers around the world for over a decade. In the past 12 months, we’ve maintained a 100% positive feedback rating, with 479 positive feedbacks from satisfied buyers.

Note: Some of the items sold on eBay differ slightly from those available on Luxcras, but we apply the same standards of quality, service, and reliability across both platforms.

  • • eBay seller profile: luxcras-japan
  • • Feedback score: 406
  • • Seller feedback count: 479
  • • Positive feedback rate (past 12 months): 100%

* Data as of June 2025

LUXCRAS on Trustpilot

At LUXCRAS, we believe in transparency and in continuously improving our service through genuine customer feedback.
We use Trustpilot as an independent third-party platform to collect verified reviews from customers around the world.

As of today, we have received 15 verified reviews with an overall rating of 4.2 out of 5 (Great).
We value every piece of feedback—positive or critical—and respond sincerely to all reviews, including lower-rated ones. Many customers appreciate our detailed and timely responses, and we believe this transparency helps new customers understand the level of care we provide.

LUXCRAS Trustpilot rating summary LUXCRAS Trustpilot rating breakdown

➤ See our page on Trustpilot